Privacy Policy

Effective Date: April 2, 2026

1. Introduction

Welcome to UniHub Carpool, operated by UniHub Tech Inc. ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our carpooling platform.

2. Information We Collect

Personal Information You Provide

When you create an account or use UniHub Carpool, we collect:

  • Name and email address
  • Phone number (for ride coordination)
  • Account credentials and password
  • Profile information and photo
  • College/university email (for student verification)
  • Pickup and dropoff locations for rides
  • Payment and communication preferences
  • Reviews and ratings you leave for other users

Information Collected Automatically

When you use UniHub Carpool, we automatically collect:

  • Device information (type, operating system, unique identifiers)
  • Location data (only when you enable it, used for finding nearby rides)
  • IP address and browser information
  • Pages visited and features used on our platform
  • Ride history and patterns
  • Referring websites and links clicked

Information from Third Parties

We may receive information from:

  • University registrars (for student verification)
  • Payment processors (for transaction data)
  • Other UniHub users (through reviews and reports)

3. How We Use Your Information

We use your information for:

  • Providing services: Matching riders with drivers, processing ride requests, and coordinating carpools
  • Communication: Sending ride confirmations, notifications, and support messages
  • User verification: Verifying student status and building a trusted community
  • Safety & security: Monitoring for fraud, preventing misuse, and maintaining platform safety
  • Ratings & reviews: Maintaining our community review system and driver accountability
  • Customer support: Responding to your questions and resolving issues
  • Analytics: Understanding usage patterns to improve our platform
  • Legal compliance: Complying with applicable laws and regulations
  • Marketing: Sending newsletters and promotional content (you can opt out anytime)

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your information only in these situations:

Between Riders & Drivers

When you use our carpooling service, we share essential information (name, phone, location, vehicle details) between matched riders and drivers to facilitate your ride.

With Service Providers

We may share information with third parties who help us operate our platform:

  • Payment processors
  • Email service providers
  • University verification systems
  • Analytics providers

Legal Requirements

We may disclose your information if:

  • Required by law or court order
  • Requested by government authorities
  • Necessary to protect our legal rights
  • Needed to prevent fraud or illegal activity

Business Transfers

If UniHub is acquired, merged, or sold, your information may be transferred as part of that transaction.

Your Control: You can control what information is visible on your public profile and can adjust privacy settings in your account.

5. Data Security

We implement industry-standard security measures to protect your personal data:

  • Encrypted data transmission (SSL/TLS)
  • Secure password storage using hashing
  • Regular security audits and updates
  • Access controls and user authentication
  • Monitoring for suspicious activity

However: No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your password confidential.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your login information
  • Track your preferences and settings
  • Analyze how you use our platform
  • Personalize your experience

You can configure your browser to refuse cookies or notify you when a cookie is sent. However, this may affect your ability to use certain features of UniHub Carpool.

7. Your Data Rights

Depending on your location, you have certain rights regarding your personal data:

  • Right to access: Request a copy of your personal data
  • Right to correction: Request correction of inaccurate information
  • Right to deletion: Request deletion of your data (with some exceptions)
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a portable format
  • Right to object: Object to certain types of data processing

To exercise these rights, please contact us at info@UniHubusa.com.

8. Data Retention

We retain your personal data as follows:

  • Active accounts: Your data is retained while your account is active
  • Ride history: Kept for at least 3 years for dispute resolution and legal compliance
  • Reviews & ratings: Retained to maintain community integrity
  • After deletion: Some data may be retained for legal or security purposes

You can request data deletion anytime via your account settings or by contacting us.

9. Children's Privacy

Our Service is not intended for children under 18 years old. We do not knowingly collect personal information from minors without parental consent. If a parent or guardian believes their child has provided information to us, please contact us immediately.

10. International Data Transfers

UniHub operates in the United States. If you are located outside the US, your data will be transferred to, and processed in, the United States. By using our Service, you consent to this transfer.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites before providing your information.

12. Related Pages

For information about legal compliance and insurance for carpooling, please review our:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Effective Date" above. Continued use of our Service after changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: